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January 13, 2021

Start Date and TimeEvent DetailsEvent Organizer(s)

Wednesday, January 13, 2021

10:00 AM - 12:00 PM Senate Teaching & Learning Committee
  • Senate
  • 7:00 PM - 8:00 PM Laurier Milton Lecture Series: Designing a Better World - One Experience at a Time

    Wilfrid Laurier University, the Town of Milton and the Milton Public Library are pleased to present the 2020-2021 Laurier Milton Lecture Series.

    Wilfrid Laurier has long supported the public role of academics to bring their knowledge and thinking outside of the classroom. The Laurier Milton Lecture Series provides a wonderful opportunity to engage in a public dialogue with citizens of Milton on a broad array of important topics. We are pleased that the presentations represent the current research and analysis of members of different faculties, departments and programs.

    Lectures take place the second Wednesday of each month starting September 2020 and until May 2021 from 7- 8 pm. Lectures will take place via Zoom. Registration required and is free. Please register at

    January 13th lecture will discuss Designing a Better World - One Experience at a Time presented by Abby Goodrum, PhD, Professor and Program Coordinator, User Experience Design.

    Have you ever tried to use a new piece of software or a new device and not been able to get it to work easily?  Have you ever found yourself standing in a line (or waiting on hold) for a service exchange that only took a couple of minutes to sort out?  Have you ever gone to a website for some information and not been able to find what you were looking for?   All of these experiences can be vastly improved by a process called User Experience Design (UXD).  Trained UX Designers are used by companies in every industry, by non-profits and by government agencies to improve their products, software and services.  In this short talk, Dr. Abby Goodrum will talk about the risks of not taking a user-centered perspective and will showcase examples of organizations that are making the world a better place through design.

    Dr. Abby Goodrum holds a Bachelor's Degree in Radio, TV and Film and my Masters and PhD in Information Science. Prior to her appointment at Laurier, she held the Rogers Research Chair in News, Media, and Technology at Ryerson University. Dr. Goodrum also held faculty positions at Syracuse and Drexel universities where she taught User-Centered Design, Usability, UX, Knowledge Management, Information Architecture, and Digital Reference. She also spent time working as a researcher at CNN, and in educational technology for IBM. Her research bridges multiple disciplines and appears in the journal literature of computer science, humanities, communication studies, information management, and media studies. For more than 20 years, her research has focused on the study of how humans seek, use, share, manipulate, store, retrieve, and organize digital multimedia. Abby was founding Director for Social Science Research in a $23M Canadian Centre of Excellence that served as both a research network and commercialization engine in order to address complex issues in digital media and transform multidisciplinary research into user-centered solutions.

  • Development and Alumni Relations

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